Forgot password?
 Register now

Welcome to use this form to feedback your problems with Ruijie Community

The category of your feedback

Your Feedback

Your Email address (optional):

My Project Is Not found Reply

Fikri Irsyad

Level 1

My Project Is Not found
1894 1 2023-6-21 16:30:30
Original
Edited by Fikri Irsyad at 2023-6-21 16:31

My project is not found after ruijie cloud got a update. i try to connect AP with IP is no problem, but when i open the config with Ruijie cloud i cant open it, because the project is LOST. Can you check my account, and restore my lost project. Tq
Ruijie Cloud

Cloud Configuration Project
0 2023-6-21 18:15:38 View all replies
May you share with me the following information for checking pls? To protect your privacy, please send it to my email address: guominxiang@ruijie.com.cn
1. your cloud account and password
2. one of your device SN( from lost project)
3. your project name

Related Posts
Product Model

Share this topic to

Cancel

This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.

More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.

©2000-2023 Ruijie Networks Co,Ltd