Forgot password?
 Register now

Welcome to use this form to feedback your problems with Ruijie Community

The category of your feedback

Your Feedback

Your Email address (optional):

Security mode Reply

Aco Rangga

Level 1

Security mode
248 1 2024-5-28 10:52:11
Original
Please help, I cannot access router from web browser
RG-EG210G-P

Troubleshoot Guide Router
0 2024-5-28 12:03:18 View all replies
Hi sir,

Could you please take a screeshot of the issue? Do you enter your device's eweb from the cloud or from the wan port?
If from cloud, Please confirm whether the device can go online normally in the cloud.
If from wan port, This is a device limitation, and the eweb of the device cannot be accessed from the wan port.

Best regards,
Steve

Related Posts
Product Model

Share this topic to

Cancel

This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.

More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.

©2000-2023 Ruijie Networks Co,Ltd