Forgot password?
 Register now

Welcome to use this form to feedback your problems with Ruijie Community

The category of your feedback

Your Feedback

Your Email address (optional):

Mobile phone cannot access in Wifi Captive Portal Reply

Anderson Lee

Level 1

Mobile phone cannot access in Wifi Captive Portal
294 3 2024-10-9 13:12:21
Original
Mobile phone cannot access the Ruijie Captive Portal, No matter using IOS or Android, the result is the same.
But it no issue for windows PC login.







Ruijie Cloud

Ruijie Cloud
0 2024-10-9 16:46:01 View all replies
Hello,

I‘m sorry that we can't provide a specific solution for you based on current information. May I ask what is your device model pls?
1. Here is the troubleshooting abotut Ruijie AP, pls kindly refers:
community.ruijienetworks.com/forum.php?mod=viewthread&tid=8978&extra=page%3D2

2. Here is the troubleshooting abotut Reyee EG, pls kindly refers:
community.ruijienetworks.com/forum.php?mod=viewthread&tid=8017&extra=page%3D1

If the issue still exists, please talk with me again. I would be glad to help you in Community.

Best regards,
Micca

0 2024-10-9 16:58:25 View all replies
GTAC-Micca replied at 2024-10-9 16:46
Hello,

I‘m sorry that we can't provide a specific solution for you based on current information. M ...

Dear Micca,
We are using RG-AP810-L AP

0 2024-10-9 17:07:08 View all replies
Anderson Lee replied at 2024-10-9 16:58
Dear Micca,
We are using RG-AP810-L AP

Hello,

Please refer to the first link and troubleshooting first. If the issue still exist, please share with me your test or modify result and talk to me again.

Best regards,
Micca

Related Posts
Product Model

Share this topic to

Cancel

This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.

More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.

©2000-2023 Ruijie Networks Co,Ltd