Forgot password?
 Register now

Welcome to use this form to feedback your problems with Ruijie Community

The category of your feedback

Your Feedback

Your Email address (optional):

i have question eg310 Reply

Phil Microphil

Level 1

i have question eg310
243 1 2024-10-21 14:05:39
Original
i have warning on WAN1 is DNS Abnormalities

what is mean and how to fix it

thanks
RG-EG105G-P V2

Router
0 2024-10-21 14:24:37 View all replies
Edited by GTAC-Char at 2024-10-21 14:26

When the WAN port of the gateway shows "DNS abnormalities", there may be several situations as follows:
The DNS server configuration of the gateway device itself is wrong. It might be that the wrong DNS server address was manually set, or there was a malfunction during the process of automatically obtaining the DNS server address.

The DNS server of your Internet Service Provider (ISP) has malfunctioned. This might cause the gateway to be unable to resolve domain names normally, thus showing DNS abnormalities.
Network congestion or interruption. If there is a large amount of data transmission in the network, or if the network malfunctions, it might lead to DNS query timeout or failure, and a DNS abnormality prompt appears.
If it doesn't affect the usage, you can also choose to ignore it.
Solutions:
Check the DNS server settings of the gateway device to ensure they are correctly configured. If the DNS server address is obtained automatically, you can try to manually set it to a reliable public DNS server address.
If there is network congestion or interruption, you can try to wait for a period of time to allow the network to return to normal. Or contact your Internet Service Provider to check for network faults and seek solutions.

Related Posts
Product Model

Share this topic to

Cancel

This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.

More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.

©2000-2023 Ruijie Networks Co,Ltd