License Activation

License Activation

Temporary License
NGFW 1600 Firewall provides temporary license one month for each firewall device once. Below are the procedures to activate temporary license.
•        Collect device’s Software reg number. Claim for temporary license to mail
service_rj@ruijienetworks.com
•        Once we approve your request, signature database will be renewed when the internet is reachable.

Official License
•        Collect related information according to samples in the following table and mail to
rgngfw3@ruijie.com.cn
        Software SN (16 digits)        Model        Authorization Code (12 digits)        Project Name        Customer Name
Sample        DB99KKK124667235        Sample*        Sample*        Sample        Sample*
•        Ensure that the firewall is connected to the Internet and configured with the correct DNS address.

Troubleshooting
•        Ensure destination ports of signature database listed below are permitted (default source port is 8888).
Anti-Virus, IPS: UDP 9443, TCP 8890/443
Web Filter, Spam: UDP 53, 8888, 8889
•        Ensure “management-vdom” can access Internet for signature database update if VDOM feature is enabled.
•        Collect following diagnostic information to Ruijie Support Team
RG-WALL #execute ping google.com
RG-WALL #diagnose debug enable                             
RG-WALL #diagnose debug application update -1
RG-WALL #exec update-now