Forgot password?
 Register now

Welcome to use this form to feedback your problems with Ruijie Community

The category of your feedback

Your Feedback

Your Email address (optional):

Can`t get acsess to my acount Reply

Kiril Kuznecov

Level 1

Can`t get acsess to my acount
2451 3 2023-2-2 03:54:05
Original
Hello, i need to move my projects to another account, from kk@iqengineering.ru but it is not working any more due country restriction. Or maybe you can help me unbind projects in that account?
Ruijie Cloud

Cloud Others
0 2023-2-2 10:41:49 View all replies
Hello bro,

You can refer to the following step to hand over project:

1.Click Hand over to hand over a project to another account.

(Enter the tenant (account) name, the hand over process unable to complete if the account did not exist. )


2.During receive a notification of project take over, click Take over Network to receive over the project from someone.


3.Click Take over to receive the project.
   Click Refuse to decline a project acceptance.





0 2023-2-3 15:01:28 View all replies
Toby1 replied at 2023-2-2 10:41
Hello bro,

You can refer to the following step to hand over project:
Hi bro,
This is a good way, if you can Sing in in you old account, but it is prohibited.


maybe we can find another way to solve this problem?

0 2023-2-3 16:35:35 View all replies
Kiril Kuznecov replied at 2023-2-3 15:01
Toby1 replied at 2023-2-2 10:41
Hello bro,

Sir, so sorry for this issue, we regret that we don't have service in your region now.
We are sorry for the inconvenience and thank you for your comments. We will improve our service as soon as possible to make it easier for you to contact us.

Related Posts
Product Model

Share this topic to

Cancel

This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.

More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.

©2000-2023 Ruijie Networks Co,Ltd