Hi Support, seems that the Wifi Client Summary Graph on Cloud look strange, is this only graph representation error or instability on Cloud controller? I've check that all our clients has same graph representation. I've share two of our projects need to be review, these two are represent all graph in projects https://cloud-as.ruijienetworks.com/admin3/config/shareCodeImportNet?code=2664723956EF496097B0AB32CD24BD1F https://cloud-as.ruijienetworks.com/admin3/config/shareCodeImportNet?code=FC1EA2BE41264694875807C714478765 |
I've already received these 2 projects. I will check with my colleague and give the result to you. |
As you can see, the number between these 2 projects are not the same. So it is normal, sir |
Patrick replied at 2022-12-29 11:50 Logically, it's weird that many users disconnected from Wifi at the same time than reconnected. It's not happened only in single project but all projects. if you want to review data packet from router, I'm concern that you may miss lead on troubleshooting focus, since these happened on our entire projects in separate geographic locations. (each projects has connected with different Internet Service Provider Networks). |
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