Hi there, I just bought 2 RG-M32, but why it can't support mesh due to version "[color=rgba(0, 0, 0, 0.85)]Not supported. Please upgrade the master device G1SK7WR004923 to the latest version first." As i checked the version is already 2.0 |
Dear sir I‘m sorry that we can't provide a specific solution for you based on current information. May I please know the current firmware version of the device? because it seems like the picture didn;t upload properly,so we can not see the picture of error If device works in the old firmware version you can refer to this link to download the firmware version https://reyee.ruijie.com/en-global/resources/software/rg-m32-firmware/reyeeos219/ and upgrade the device refer to these steps: Best regards, ross |
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