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message "session Timed out" Reply

Basrun Basrun

Level 1

message "session Timed out"
487 2 2024-9-5 23:23:43
Original
Why are there some vouchers that have not been activated or used, when they are used the message "session Timed out" appears?

RG-EG105GW

Router Authentication
0 2024-9-6 04:05:55 View all replies
Dear Basrun,
It could be a configuration error in the devices or in the network. To address this, we need to check if it happens with all the vouchers and validate the captive portal configuration.

0 2024-9-9 22:03:51 View all replies
GTAC-AnaKarenDuranUrrutia replied at 2024-9-6 04:05
Dear Basrun,
It could be a configuration error in the devices or in the network. To address this, w ...

Not all vouchers, but most vouchers cannot be activated

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