What Do I Do When the Device Is Suspended After the M8600-MPLS Card Is Inserted?

What Do I Do When the Device Is Suspended After the M8600-MPLS Card Is Inserted?

Fault Symptom:

try to insert the ASE3 module into slot 4 and the chassis will be blocked, then we installed into module 8, check the output.

The console is suspended after the M8600-MPLS card is inserted and the displayed status is "resetting".

Solution:

1.      Check the version.

Ctrl>version

Module information:

  Slot-1 : 7200-2XG

    Hardware version : A3.0

    Original main file version : Firmware10.4(3) Release(118208)

    BOOT version     : 10.4  Release (118208)

    CTRL version     : 10.4  Release (118208)

  Slot-2 : 7200-4XG

    Hardware version : A3.0

    Original main file version : Firmware10.4(3) Release(118208)

    BOOT version     : 10.3  Release (76833)

    CTRL version     : 10.4  Release (118208)

  Slot-3 : 7200-4XG

    Hardware version : A3.0

    Original main file version : Firmware10.4(3) Release(118208)

    BOOT version     : 10.3  Release (76833)

    CTRL version     : 10.4  Release (118208)

  Slot-5 : 7200-24G

    Hardware version : A3.0

    Original main file version : Firmware10.4(3) Release(118208)

    BOOT version     : 10.4  Release (118208)

    CTRL version     : 10.4  Release (118208)

  Slot-6 : 7200-24

    Hardware version : A3.0

    Original main file version : Firmware10.4(3) Release(118208)

    BOOT version     : 10.4  Release (118208)

    CTRL version     : 10.4  Release (118208)

  Slot-8 : 7200-ASE3

    Hardware version : A1.0

    Original main file version : FirmwareRGNOS 10.3.00(3b12), Release(40793)

    BOOT version     : 10.3  Release (40793)

    CTRL version     : 10.3  Release (40793)

2.      It is preliminarily judged that the version is too old and not compatible with the device. Attempt to upgrade cards in CTRL mode.

Ctrl>upgrade -slot 8

These images in linecard will be updated:

     Slot     image    linecard

    ------    -----    ------------------------

         8     CTRL                   7200-ASE3

               MAIN                   7200-ASE3

-----------------------------------------------

(Slot 8): Installing MAIN

(Slot 8): Download imageVerify the image .[ok]

Upgrade file to Module(s) in slot: [8]

Please wait......

Upgrade file to Module in slot [8] OK!

(Slot 8): MAIN installed.

(Slot 8): Install finish in slot 8 (7200-ASE3).

3. Restart the device.

Note: Restart the entire device and check whether the version is successfully upgraded under the main program. Otherwise, the version is still the earlier version in CTRL mode.

Ctrl>reload

Do you still want to reload system?(y/N):

SYS-5-RESTART: The device is restarting. Reason: Restart the whole system!.

4. After checking that the version is upgraded successfully under the main program, the fault is rectified and the device is restored to the normal state.