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What can I do i I fail to receive the shared network? Reply

GTAC-Henry

Level 1

What can I do i I fail to receive the shared network?
2770 0 2022-1-24 16:11:14
Original
a)  There are 2 ways to share network to other accounts: Ruijie Cloud Web and APP. Web link only can be received by web and APP link only can be received by APP.
b)  Ruijie Cloud includes cloud-as and cloud-eu, the account on cloud-as cannot receive the sharing code from cloud-eu.
c)  If the problem is still unsolvable, you may start a Live Chat with our Support Engineer for assistance: Ruijie Support

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