Forgot password?
 Register now

Welcome to use this form to feedback your problems with Ruijie Community

The category of your feedback

Your Feedback

Your Email address (optional):

What is the correct way to configure AC and AP Reply

ayie.dzeko9@gma

Level 1

What is the correct way to configure AC and AP
4723 1 2020-11-11 22:41:13
Original
Hi,
For my current situation, I have 45 AP (Access Point Ruijie RG-AP840 - I) that already been plugged into the network and 2 AC (Access Controller Ruijie RG - WS6008). I'm having trouble connecting AP with the AC through the AC interface as the AC does not appear in the Ruijie Cloud. I've followed the procedure in technical documentation and it still doesn't solve my problem. My questions are:-

1. What is the correct step to configure the AC? Is it connecting 2 AC with each other then connect AP to it or establish a connection with the internet with the AC first
2. How to establish a connection between APs and ACs?
3. When to connect the AP to AC? Is it after AC has the internet or after both AC connected with each other.
4. Do I need to configure anything with the switch (from other manufacture)               

Thank you for your cooperation.

0 2020-11-13 09:46:28 View all replies
Dear Ayie,

Please try to refer to this guide to configure AP and AC
https://www.ruijienetworks.com/s ... 4-b009-d0bcf89efe95

capwap.png (403.74 KB, Downloads: 346)

capwap.png

Related Posts
Product Model

Share this topic to

Cancel

This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.

More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.

©2000-2023 Ruijie Networks Co,Ltd