Device unable to add in the cloud
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Hi! Greetings! I need assistance regarding my device "RG-S5300-24GT4XS-E". I factory reset it thrice but still cannot add it to my cloud account. Always "Devices to be verified (Waiting for device to go online)" PS: My device is online and connected to the internet, I'm trying to use it as my Core Switch SN: G150P700080B Regards, Emman |
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Dear sir for enterprise switch, you need to configure CWMP URL on CLI manually. Ruijie#configure ter Ruijie(config)#cwmp Ruijie(config-cwmp)#acs url http://devicereg.ruijienetworks.com/service/tr069servlet Ruijie(config-cwmp)#end Ruijie#wr If the above commands can not work, please contact with us on Rita Live (https://www.ruijienetworks.com/rita) with this case for the same problem to solve your issue quicker. Thank you for your cooperation.  Best regards Jenny |
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