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DNS failed or the gateway is enabled with authentication interception Reply

User 96861

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DNS failed or the gateway is enabled with authentication interception
1021 2 2024-6-27 19:26:58
Original
How to solve
Experiencing intermittent disconnection with this prompt

Already added Gateway IP and Mac address, Isp modem IP and public IP to allowlist.
The Issue still persist
Thanks!
RG-EG105G-P V2

Router
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0 2024-6-27 20:24:53 View all replies
Dear sir


I‘m sorry that we can't provide a specific solution for you based on current information.
Can you help to check the following aspects：
  • May I know the current WAN port setting on the device, if device can still work properly on the local network
  • Check the Diagnose result of the device here
  • May I know if you can try to configure static DNS server to 8.8.8.8on the device and check whether the same error still promet?

If the issue still exists, please share the network via this email:liujunhui1@ruijie.com.cn
talk with me again. I would be glad to help you in Community.

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0 2024-6-28 15:24:30 View all replies
GTAC-Ross replied at 2024-6-27 20:24
Dear sir




























Im pinging 8.8.8.8 -t  continously when this appear appear my ping is still alive
But browsing lags so bad.





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