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Help Traffic Used/Total Reply

Tran Tan Liem

Level 1

Help Traffic Used/Total
1587 2 2024-5-16 16:27:51
Original
Dear Sir,

why they don't show data used at columnTraffic Used/Total ?
Thanks for your support



Ruijie Cloud

Ruijie Cloud
0 2024-5-17 13:15:57 View all replies
Could you please provide the following information?
1. The portal authentication type you configured
2. Device model and version
3. If the device is still Cloud online, can you share the network with us? if it's ok, you can send the network sharing link to this mailbox.  chenzixuan3@ruijie.com.cn
you can refer the following link to share
How to share the project in the new version of the Ruijie Cloud? - Ruijie Cloud - Ruijie Community (ruijienetworks.com)

0 2024-5-21 08:03:38 View all replies
GTAC-Joy replied at 2024-5-17 13:15
Could you please provide the following information?
1. The portal authentication type you configure ...

Dear sir

Thank you for your feedback
This is a device limitation. Quota can only be supported by Ruijie AP. Reyee EG and Reyee AP cannot support this function.

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