As shown in the below picture, you need to takeover the shared project in the new account, then you can see it in your project list. |
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Dear Ruijie support team, please advice to solve the issue below  |
Tee Sai Hoe replied at 2024-12-27 13:53 Hello, May you check if the cloud where the project you are transferring is located and the receiving account are in the same cloud? If you use the web to log into your cloud account, you can check whether your cloud is in AS or EU:  Best regards, Steve |
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