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Title: XS-S1920 Switch cannot reflect on cloud after change IP Address [Print this page]

Author: ty.principal@pe Time: 2021-6-9 21:31
Title: XS-S1920 Switch cannot reflect on cloud after change IP Address
Hi All

Recently I setup a new XS-S1920 switch, it's initially using DHCP and reflcet in ruijie cloud.

Then, I changed it to fixed IP Address and reload the system, the ip is successfully established, but ruijie cloud cannot reflect the change and showed the device offline.

Does any can help?

Thanks

Author: dongling Time: 2021-6-10 09:42
Hello, sir
Please check if configure DNS, if not, please configure DNS to 8.8.8.8.
Kind regards
Sunny

Author: ty.principal@pe Time: 2021-6-10 13:10
Tried but no luck. I also try to configure cwmp based on the ruijie cloud quick guide. is it necessary to unbind the device and reconnect again?

Author: ty.principal@pe Time: 2021-6-10 13:13
can configure other DNS up?

Author: ty.principal@pe Time: 2021-6-10 13:14
can configure other DNS IP?

Author: dongling Time: 2021-6-10 16:14
better use 8.8.8.8.
can you ping 8.8.8.8 and cloud.ruijienetworks.com?
please input command "show cwmp config" "show cwmp stats"
and show me the result.

Author: ty.principal@pe Time: 2021-6-10 19:29

dongling replied at 2021-6-10 16:14
better use 8.8.8.8.
can you ping 8.8.8.8 and cloud.ruijienetworks.com?
please input command "show cw ...

Failed. How to set the gateway? using command ip route 0.0.0.0 0.0.0.0 x.x.x.x is not work

ip route 0.0.0.0 0.0.0.0 10.x.x.1
^
% Invalid input detected at '^' marker.

Thanks

Author: dongling Time: 2021-6-11 09:12
Please try this:
Ruijie>enable
Ruijie#configure terminal
Ruijie(config)#ip default-gateway x.x.x.x ---gateway IPRuijie(config)#end
Ruijie#

Author: ty.principal@pe Time: 2021-6-11 10:17
tried but return above error. is that any GUI can change the gateway option?

Author: ty.principal@pe Time: 2021-6-11 20:46
Edited by ty.principal@peck.edu.hk at 2021-6-11 20:56

Author: ty.principal@pe Time: 2021-6-12 15:19
Edited by ty.principal@peck.edu.hk at 2021-6-13 11:22

It's finally work. need to use the following command while configure terminal.

ip default-gateway x.x.x.x(your gateway IP)

*no need to use command "ip route 0.0.0.0 0.0.0.0 x.x.x.x" in my device
thanks all your support.

Cheers

Author: dongling Time: 2021-6-17 13:52

Ruijie>enable
Ruijie#configure terminal
Ruijie(config)#ip default-gateway 192.168.1.254
Ruijie(config)#end
Ruijie#write
Sir, please try this command

Author: admin Time: 2021-7-28 15:07

ty.principal@pe replied at 2021-6-11 20:46

Dear sir,

Please try with this command
Ruijie#con ter
Ruijie(config)#ip default-gateway x.x.x.x ---gateway IP
Ruijie(config)#end
Ruijie#wr

Author: GTAC-Daisy Time: 2021-8-3 15:03

ty.principal@pe replied at 2021-6-11 20:46

Please try with the following
Ruijie#config ter
Ruijie(config)#ip default-gateway x.x.x.x

Author: GTAC-Daisy Time: 2021-8-4 15:45

ty.principal@pe replied at 2021-6-11 20:46

try with the command
Ruijie#config ter
Ruijie(config)#ip default-gateway 192.168.1.1
Ruijie(config)#end
Ruijie#wr

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