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Title: What should l do if the local account authentication didn't take effect? [Print this page]

Author: GTAC-Wayne Time: 2022-2-18 14:45
Title: What should l do if the local account authentication didn't take effect?

Perform the following steps:

a) Check whether the router can access the internet. Otherwise, the portal page may not pop up on the terminal.

b) Check whether your IP address was included in the auth IP/IP range.If not, please add your IP address into it.

c) Check whether your IP address was added into the whitelist. The IP address in whitelist won’t be authenticated.

d) Check whether the username and password of your account are corrector not.

Author: Nov1984@live.co Time: 2023-3-7 13:24
How can I get help?

Author: GTAC-Sophia Time: 2023-3-7 19:08

Torpong Rattanasinurangkoon replied at 2023-3-7 13:24
How can I get help?

May I know what's your problem？

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