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Title: Client List page to show Device Name [Print this page]

Author: william@ispeed. Time: 2022-7-19 09:40
Title: Client List page to show Device Name
Hit here,
My customers request that the Client list should show the Device Name (Computer Name) together with the MAC address/IP Address. This will greatly assist in identifying the devices we have.

Author: yujiamin@ruijie Time: 2022-7-19 21:23
You can select the column here, both IP and MAC address of the client you can be able to see:

Author: william@ispeed. Time: 2022-7-20 23:45

GTAC-Jenny replied at 2022-7-19 21:23
You can select the column here, both IP and MAC address of the client you can be able to see:

I have set to show Alias but it's empty, doesn't show the computer name or device name. Pls advise. I know can see MAC and ID but that's not what i want.

Author: ismail.bas@sizt Time: 2022-10-25 23:21

William Fock replied at 2022-7-20 23:45
I have set to show Alias but it's empty, doesn't show the computer name or device name. Pls advise ...

Hello

RAP2200(E) We bought the device, but I don't know why iphone devices and ios devices do not see their name, I would appreciate if you could support me in this regard.

Author: yujiamin@ruijie Time: 2022-10-26 12:30

İsmail Baş replied at 2022-10-25 23:21
Hello

RAP2200(E) We bought the device, but I don't know why iphone devices and ios devices do no ...

Dear sir

Sorry for my late reply, may I know whether you check here that cannot show the phone device name?
The username is the phone's hostname, could you help configure a hostname on your phone to test?

Best regards
Jenny

Author: yujiamin@ruijie Time: 2022-10-26 12:31

William Fock replied at 2022-7-20 23:45
I have set to show Alias but it's empty, doesn't show the computer name or device name. Pls advise ...

Dear sir

Sorry for my late reply, let me consult with R&D about this issue, I will reply to you asap.

Best regards
Jenny

Author: yujiamin@ruijie Time: 2022-10-26 13:46

GTAC-Jenny replied at 2022-10-26 12:31
Dear sir

Sorry for my late reply, let me consult with R&D about this issue, I will reply to you a ...

Dear sir

The client alias you can set here:

Best regards
Jenny

Author: it-support@neco Time: 2022-11-12 08:41
Hello,

I guess you have to set it manually to EG.

- EG cant get device name automatically based on mac. It may have rules or condition before it happened. I'm not sure.

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