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Title: Downgrade for RG-ES218GC-P [Print this page]

Author: buelent_tuenel@ Time: 2022-10-20 03:10
Title: Downgrade for RG-ES218GC-P
Hi it is possible to downgrade from the latest firmware

ESW_1.0(1)B1P20,Release(09201814)

i dont need to run the fan all the time.

best regards

Author: Peng Time: 2022-10-20 19:14
Sorry, It cannot rollback
after upgrade to P20.

Author: buelent_tuenel@ Time: 2022-10-20 19:41

彭超5 replied at 2022-10-20 19:14
Sorry, It cannot rollback
after upgrade to P20.

thank you for answer . but i need a solution for that . .
i use the switch at home the fan is to loud.

kind regards

Author: Peng Time: 2022-10-21 11:38

unknown unknown replied at 2022-10-20 19:41
thank you for answer . but i need a solution for that . .
i use the switch at home the fan is t ...

Sorry for the trouble, we have reported this problem to the R&D, and we are looking for a solution.

Author: Rasmus Time: 2023-1-25 16:13

Peng replied at 2022-10-21 11:38
Sorry for the trouble, we have reported this problem to the R&D, and we are looking for a solution ...

Hi Peng

Is this still a issue or can i controll the fan speed now?

Author: pengchao5@ruiji Time: 2023-1-29 09:39

Rasmus replied at 2023-1-25 16:13
Hi Peng

Is this still a issue or can i controll the fan speed now?

Hi,
I will confirm with R&D. I'll update to you if it have conclusion.

best regards

Author: pengchao5@ruiji Time: 2023-1-29 11:12

Rasmus replied at 2023-1-25 16:13
Hi Peng

Is this still a issue or can i controll the fan speed now?

dear sir
May I know your device SN and Hardware Version?

Author: Rasmus Time: 2023-1-30 17:10

Peng replied at 2023-1-29 11:12
Rasmus replied at 2023-1-25 16:13
Hi Peng

Hi Peng

it happens on this model: RG-ES218GC-P - when updating from box firmware.

it happens on all of them.

Author: pengchao5@ruiji Time: 2023-1-30 18:28

Rasmus replied at 2023-1-30 17:10
Hi Peng

it happens on this model: RG-ES218GC-P - when updating from box firmware.

dear sir
How many devices have problems?
Where is the device located?
Is the ambient temperature high?
We will have a new version soon, this version supports downgrade, can be reduced to the original version, but need us to operate, please contact us through rita then, we will downgrade it.

RITA (Ruijie Intelligent Technical Assistant) (udesk.cn)

Author: Rasmus Time: 2023-1-30 18:35

Peng replied at 2023-1-30 18:28
dear sir
How many devices have problems?
Where is the device located?

Hi Peng

We have this issue on all the ones we sold that have been upgraded in there firmware (dont know what firmware version cause this issue)
some is in a server rack
some is on the inside of the roof where there were 10 minus degrees over the winter, still the fan was running on 100?

Why not just give us the abilty to control the fan speed?

Author: yingkhunn@gmail Time: 2023-7-15 12:44
any update ??

Author: jacksonkiome@gm Time: 2023-9-24 20:20

replied at 2023-7-15 12:44
any update ??

Any update on this model.

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