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Title: RG-EG3230 - Internal fans [Print this page]

Author: masmith22@veriz    Time: 2022-12-12 11:30
Title: RG-EG3230 - Internal fans
Is there a hardware manual for RG-EG3230? I need to replace the internal fans. There are no distributor in the USA. I will install the fans.

Thanks,
Alonzo

Author: yujiamin@ruijie    Time: 2022-12-12 14:50
Dear Alonzo


Here is the hardware installation guide of EG3230: https://www.ruijienetworks.com/resources/preview/76378?t=638064529370625000


May I know why you need to replace the internal fan for the device? what issue you have encountered? It is not allowed to disassemble the device without permission which may affect its warranty. If it is hardware issue, you cam create case for this device issue: https://caseportal.ruijienetworks.com/




Best regards


Jenny



Author: masmith22@veriz    Time: 2022-12-13 09:35
GTAC-Jenny replied at 2022-12-12 14:50
Dear Alonzo

Hello, The fans are noticable loud. My home office is next to closet with the network rack. There is nothing wrong with the gateway.

Author: yujiamin@ruijie    Time: 2022-12-13 12:05
Mario replied at 2022-12-13 09:35
Hello, The fans are noticable loud. My home office is next to closet with the network rack. There  ...

Dear Alonzo


As onfirmed with our hardware engineer, it is normal that the new fan sound is louder than the original one, because the new fan has been upgraded, the new fan has a higher speed, better heat dissipation and longer life than the original fan. Although the sound is louder, but please don't worry, it will not affect the use of the device.

Best regards
Jenny





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