Ruijie Community

Title: Remove Ruijie device bound to other accounts on Rujie cloud [Print this page]

Author: billandrews524@    Time: 2023-7-31 12:24
Title: Remove Ruijie device bound to other accounts on Rujie cloud
Dear Tech,
We have a switch that bound to other account, please help me to remove it.
Thank you so much



Author: chenzixuan3@rui    Time: 2023-7-31 12:48
Dear sir
Please send a photo of the device SN with a watermark of the current time or an invoice for purchasing the device to this mailbox : service_rj@ruijienetworks.com
, so we can unbind it for you.
you may refer this picture below






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