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Title: Voucher Time Disconnect & Continue [Print this page]

Author: marawiskynet@gm Time: 2023-9-20 10:45
Title: Voucher Time Disconnect & Continue
Hi experts,
I just would like to know if this is possible. Our area is frequented with power outages and most customers would like to be able to use their voucher after being disconnected due to power failure. For example, client connected and used about 5 minutes. He has a remaining time of 55 minutes but suddenly power went out and came back a couple of hours later. How do we allow their voucher to continue their remaining time usage?

Thank you.

Author: chenzixuan3@rui Time: 2023-9-20 20:54
Dear sir
Sorry, when Voucher is used for the first time, an expiration time will be generated

Author: marawiskynet@gm Time: 2023-9-25 19:09

GTAC-Joy replied at 2023-9-20 20:54
Dear sir
Sorry, when Voucher is used for the first time, an expiration time will be generated

Hello, thank you for your reply. I just would like to know the url for check the balance. I can't find it anywhere. I will just explain to the customer that they can just check their remaining time and inform us.

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