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Fault Phenomenon When enter the voucher/account, show ‘The number of STA exceeds the limit'  Troubleshooting Steps 1. Check whether the number of users of the account/voucher is limited to 1 and other users have been bound to the account. If yes, you can do following three ways to solve it: (1) Create a new voucher code or Account for the current user  (2) Cancel the Mac bing for the first use  (3) Modify the concurrent devices. You can set "Concurrent Devices" based on your needs  |
Naseem Faris replied at 2024-10-14 08:26 Dear sir May I know you configure portal authentication on what device? If the problem still exists, please help share with me your network via this guide to further check this issue: https://community.ruijienetworks.com/forum.php?mod=viewthread&tid=1751&extra=page%3D1. Best regards Jenny |
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