Can i manage Rg-m18 from ruijie reyee app
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Edited by Aysar J at 2025-3-20 08:45 Hi, Can i manage rg-m18 from ruijie app ? I didn't see the rg-m18 in the products offered although it is a reyee product ! Thanks & Regards, |
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Hi sir, Yes, you can manage Rg-m18 from ruijie reyee app. Best regards, Steve |
GTAC-Steve replied at 2025-3-20 13:47 Hi, Please can you show me how or refrence a video to show me how ? Thanks, |
Aysar J replied at 2025-3-21 08:04 Hello!, you can follow this guide to add device to app https://community.ruijienetworks.com/forum.php?mod=viewthread&tid=5518 Regards! |
TAC-Saul replied at 2025-3-21 08:12  It says that the device is supported by reyee app while it is a reyee device and it says that it is managed by reyee app as per the device description.Please refer to the attached picture. |
Aysar J replied at 2025-3-21 08:46 Yes, you need to access eweb to access management webpage  Regards! |
TAC-Saul replied at 2025-3-21 08:49 I bought them so i can manage them from the app not eweb, as all reyee devices can be managed from the app, please help with the solution |
Aysar J replied at 2025-3-24 02:31 Dear sir, You can also use Reyee Router APP to manage the M18. Best regards, Lex |
GTAC-Lex replied at 2025-3-24 10:55 I want to manage them from ruijie reyee app, this is what is promised by rujie they didn't say that it is managed by third party app or eweb only, and if i need to manage them from reyee router i need to disconnect them all to join them to reyee router app and add them one by one which something i cannot do as it not allowed to disconnect any access point and i have 10 |
Aysar J replied at 2025-3-24 11:02 Dear customer, You can use the same account for Reyee Router APP, Rujie Reyee APP, and Ruijie Cloud website. However, there is global and China Mainland versions of RG-M18. Only the global version can be managed by Ruije Cloud. You can contact us on Rita(www.ruijienetworks.com/rita) and send us the SN so we can check it for you. |
GTAC-Ryan replied at 2025-3-24 13:53  |
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Hi sir, May you tell me your case id? Could you please contact us via RITA? RITA Robot/Live Chat: www.ruijienetworks.com/rita Best regards, Steve |
GTAC-Steve replied at 2025-3-25 19:27 Case ID: CS250325-0030 |
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