Application Scenario When a network exception occurs, the system cannot automatically obtain the latestsoftware version. You can upgrade or roll back the software version in offlinemode. Prerequisites Anupgrade file is obtained in advance. Procedure (1) Choose System > System Maintenance > System Upgrade. The System Upgrade page is displayed. ![]() (2) (Optional) If no upgrade file is obtained in advance, click the linknext to Download Link to downloadthe upgrade file. (3) In the Local Upgradearea, click Browse and select anapplicable upgrade file. (4) Click Upgrade Now tostart system upgrade. After successful upgrade, you can choose to make the upgrade take effect immediatelyor upon next restart as prompted. Follow-up Procedure ChooseSystem > System Maintenance > DeviceInfo to view the software version information and confirm whether theupgrade is successful. Caution: If the version information after the upgrade differs from the target upgrade version, perform the upgrade operation again. If the upgrade fails again, contact the technical support personnel. Online Upgrade Application Scenario When the network communication is normal and the system displays a recommended version, you can upgrade the software version in online mode. Procedure (1)Choose System > System Maintenance > System Upgrade. The System Upgrade page is displayed. (2) In the Online Upgrade area, click Upgrade Now. ![]() (3) Read the prompt information and click Confirm. The system starts system upgrade automatically. Follow-up Procedure ChooseSystem > System Maintenance > DeviceInfo to view the software version information and confirm whether theupgrade is successful. Caution: If the version information after the upgrade differs from the target upgrade version, perform the upgrade operation again. If the upgrade fails again, contact the technical support personnel. Upgrade via Cloud Application Scenario Whenthe network communication is normal and the device is register to Ruijie Cloud,you can upgrade the software version in Ruijie Cloud. Procedure (1) Choose Project > Upgrade, if the Cloud promote the stable version islater than your device version, you can directly click Upgrade. ![]() Note Some new function versionwould be uploaded in official website before the Cloud promote, so you can downloadthe latest software version in website and then upload the version to the webor Ruijie Cloud for upgrading. ![]() Application Scenario When an upgrade file of a previous version exists on the device, the systemautomatically displays the information about the version to which the systemcan be rolled back. Procedure (1) Choose System > System Maintenance > System Upgrade. ![]() (2) In the Version Info area, click Version Rollback. (3) In the dialog box that isdisplayed, click OK. The system is rolled back to the specified version. |
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