Need help with RG-S2928G-E V3

Hi!
I got a switch like this (RG-S2928G-E V3 28-Port Gigabit L2+ Managed Switch), I plug it into a configured system - it works like a dumb one, it is not added to the application, it does not receive an IP. If you connect via the CLI, then its settings are available.
Can you tell me how to enable a web interface for it and make it discoverable and manageable via the cloud?


PS. I even can`t find this model in "What is your model?: =)
PPS. https://ru.ruijienetworks.com/products/switches/access-switches/RG-S2928G-E%20V3/

Dear Sir,
I hope this email finds you well.
I have checked this model of device for you. Currently, it is support cloud management. In addition, you can provide me with the SN and I will check more information about this device for you.
I wish you a happy life!
Best regards,
Eric

Eric- replied at 2025-4-14 21:47
Dear Sir,
I hope this email finds you well.
I have checked this model of device for you. Currently,  ...

On the website, the model description says that there is management support...

Model RG-S2928G-E V3, version 1.30
S/N G1MQ7KN029095

Vladislav Shitenkov replied at 2025-4-14 22:06
On the website, the model description says that there is management support...

Model RG-S2928G-E  ...

Hello,

RG-S2928G-E V3 this model can supoprt cloud managed.





Can you check your device frimware version pls? If not the latest one, pls upgrade it and check again.
If device cannot ontain ip address, pls check whether your vlan or DHCP setting correct.
Best regards,
Micca

GTAC-Micca replied at 2025-4-14 22:24
Hello,

RG-S2928G-E V3 this model can supoprt cloud managed.

Good time, GTAC-Micca!

I can check the firmware only through the CLI, if you can tell me exactly where to go there....

Yes, the switch does not receive IP, there is no vlan, DHCP is working, other devices received the data correctly and displayed (EG105G-P-V2 router, RAP2260(G) works from it with a separate port, three points are already working from it - RAP2260(G) and two RAP2260(G)).

Actually, I can also try updating through the CLI, if you can tell me how, since I was able to connect to the hardware through it.
I would be very grateful if you can help me figure it out!

Vladislav Shitenkov replied at 2025-4-14 22:33
Good time, GTAC-Micca!

I can check the firmware only through the CLI, if you can tell me exactly  ...

Dear customer,
For enterprise switch(RG-S29 series), It needs to configure CWMP URL on CLI manually.
Ruijie#configure ter
Ruijie(config)#cwmp
Ruijie(config-cwmp)#acs url http://devicereg.ruijienetworks.com/service/tr069servlet
Ruijie(config-cwmp)#end
Ruijie#wr


Check CWMP configuration
    The following is right cwmp configuration:
     show cwmp configuration
     CWMP status                     : enable
     ACS URL                         :            
     http://devicereg.ruijienetworks.com/service/tr069servlet (DYNAMIC)
     CPE URL                         : http://172.29.60.63:7547/ (DYNAMIC)
     If the configuration is wrong, you can use the command following to
     change.   
     AP#config ter
     AP(config)#cwmp
     AP(config-cwmp)#acs url http://devicereg.ruijienetworks.com/service/tr069servlet
        ----you can replace 'devicereg' to 'cwmpsvr-as' or 'cwmpsvr-eu' base on the cloud you are using.
    AP(config-cwmp)#end
     AP#wr

GTAC-Ryan replied at 2025-4-14 23:14
Dear customer,
For enterprise switch(RG-S29 series), It needs to configure CWMP URL on CLI manuall ...

Thank you very much! I'll try it soon!

After specifying these commands, how do I check that the software on the switch has been updated?

Hi,sir
Regarding your question, you can refer to this link to go to the cloud:https://community.ruijienetworks.com/forum.php?mod=viewthread&tid=767&extra=page%3D1
Best Regards，
Emily

GTAC-Ryan replied at 2025-4-14 23:14
Dear customer,
For enterprise switch(RG-S29 series), It needs to configure CWMP URL on CLI manuall ...

Tried it, and nothing.
Tried devicereg, cwmpsvr-as and eu...

THE FINAL!


So, summing up the higher-level advice, I still succeeded)


1. After connecting via the CLI, I updated the firmware to the latest
2. Reset the switch to factory settings
3. I connected via the CLI again, set the IP, checked access to the Internet, turned on the web interface, and checked its availability.
4. Again, through the CLI, I performed the steps to add ACS, after which, after 5 minutes, the switch was perfectly identified and became available through the cloud.