Usage issues, User group Bind SSID/Network
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The user group in Cloud authentication has been correctly bound to the SSID/Network and matches the network settings in Manual Mode of the Captive Portal, but login attempts still fail. |
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Dear customer, You can follow the guide below to troubleshoot the issue. https://www.youtube.com/watch?v=EHs9Jb1xbdQ If the issue persists, we encourage you to contact us on Rita(www.ruijienetworks.com/rita), our real-time support platform. Our dedicated engineers are readily available to resolve your issues promptly. |
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