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Hardware Information Fails to Be Collected After the SMP Service of Version 2.63 Is Deployed Reply

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Hardware Information Fails to Be Collected After the SMP Service of Version 2.63 Is Deployed
5277 1 2017-5-3 18:48:20
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Hardware Information Fails to Be Collected After the SMP Service of Version 2.63 Is Deployed

Hardware
0 2017-5-3 18:48:50 View all replies
Fault description: Hardware information fails to be collected after the SMP service is newly deployed, as shown in the following figure.

Solution: Install the patch (Release Notes for RG-SMP_2.63_EN_Build20151106 to rectify this fault. Ensure that all files are replaced. Otherwise, a license error will occur. In addition, install relevant patches.

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