Please select To the mobile version | Continue to access the desktop computer version
 Forgot password?
 Register now


Application

View: 2873|Reply: 1

What Do I Do When the System Gives no Response After a User Enters the Username and Password and Clicks Log In on the Web Management Page?

[Copy link]

10

Digests

989

Posts

1102

Credits

administrator

Rank: 9Rank: 9Rank: 9

Credits
1102
Post time 2017-5-3 19:03:47 | Show all posts |Read mode
What Do I Do When the System Gives no Response After a User Enters the Username and Password and Clicks Log In on the Web Management Page?
Reply

Use magic Report

10

Digests

989

Posts

1102

Credits

administrator

Rank: 9Rank: 9Rank: 9

Credits
1102
 Author| Post time 2017-5-3 19:04:29 | Show all posts
Symptom:
A user accesses the Web management page of the SMP, for example, the user enters http://172.16.3.201:8080/smp in the address box of browser. Then, the user enters the default username and password (admin and 111111111), and clicks Login. The system does not respond.

Root Cause:
The compatibility mode is disabled on the browser. Perform the following operations to enable the compatibility mode (note that some PCs support user login even if the compatibility mode is disabled).
1. The following uses Internet Explorer 10 as an example. Enable the compatibility mode and add the address of the SMP server to the compatibility mode range.

Note: If the fault persists, run the netstat -ano | findstr 8080 command on the SMP server to check whether Port 8080 is occupied.

Reply Support Not support

Use magic Report

You have to log in before you can reply Login | Register now