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Access Points information greyed out on Gateway Reply

Jacques Rossouw

Level 1

Access Points information greyed out on Gateway
117 4 2025-6-11 14:10:21
Original
Hello Support
Why would all my (only) Access points information be grey out - no information?
On Ruijie Cloud all information is showing. Only have problem on Gateway itself
Gateway: EG310GH-P-E




Network Switches show information









RG-EG105G-P V2

Router Troubleshoot Guide Troubleshooting
0 2025-6-11 14:55:37 View all replies
Dear Sir,
I hope this email finds you well.

Thanks for your inquiry, sir, I would like to know whether the local connection of these APs is normal?


I wish you a happy life!
Best regards,
Eric

0 2025-6-11 14:58:35 View all replies
GTAC-Eric replied at 2025-6-11 14:55
Dear Sir,
I hope this email finds you well.

Hello Eric
Dont understand question. All AP's are working 100%
Here is proof on Ruijie Cloud



0 2025-6-11 15:41:34 View all replies
Jacques Rossouw replied at 2025-6-11 14:58
Hello Eric
Dont understand question. All AP's are working 100%
Here is proof on Ruijie Cloud

Thanks for your reply sir, if possible can you send this project link to my email:v-chengyuxin@ruijie.com.cn, I will check other configuration information for you

0 2025-6-11 16:32:37 View all replies
Jacques Rossouw replied at 2025-6-11 14:58
Hello Eric
Dont understand question. All AP's are working 100%
Here is proof on Ruijie Cloud

I have send shared link check email

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