Forgot password?
 Register now

Welcome to use this form to feedback your problems with Ruijie Community

The category of your feedback

Your Feedback

Your Email address (optional):

divice goes off line automatic , with out any reason Reply

hostal las flores

Level 1

divice goes off line automatic , with out any reason
30 1 2025-7-10 23:33:30
Original
Hi,
Since we had purchased these devices online and we are happy with the product. every alternative day one of any device goes off.
can you advise us what would be the problem???
regards
Ghanshyam D.
hostal las flores


RG-EW1200G Pro

Router Mesh-Wi-Fi
0 2025-7-11 09:47:00 View all replies
Dear sir,
Good day.
Do you mean devices offline from the Reijie Cloud?
If so you may try change the device DNS to 8.8.8.8 and see if it got improved.
Best regards,
TAC

Related Posts
Product Model

Share this topic to

Cancel

This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.

More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.

©2000-2023 Ruijie Networks Co,Ltd