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Ruijie Cloud

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[Ruijie Cloud] Captive Cloud Error

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Post time 2019-12-12 16:01:59 | Show all posts |Read mode
Hi all, I just setup Captive Portal for one of my SSID and I chose either Voucher or one-Time login. Then I tried to access the SSID and then error occured. the error is attached. Any help? TQ all

WhatsApp Image 2019-12-12 at 4.01.03 PM.jpeg
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Post time 2020-3-20 11:24:01 | Show all posts
Hi sir,

Please check with the users network,whether can access internet.
You can try to change SSID to be open first,check whether user can access internet when connect with open SSID.


best regards
GTAC
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