Hardware Information Verification Fails or Hardware Code Is Inconsistent with the Current Device

A Prompt, Indicating That Hardware Information Verification Fails, Is Displayed When a License File Is Imported, or a Prompt, Indicating That the Hardware Code Is Inconsistent with the Current Device, Is Displayed When the Web Service Fails to Be Started

1. The device whose hardware information is collected, is not the machine, into which the license file is imported.

Countermeasure: Use the current server to re-collect hardware information and go through the file license application process.

2. The license file of another server is imported.

Countermeasure: Import the license file of the current server.

3. The version of the device whose hardware information is collected, is incompatible with the version of the device, into which the license file is imported. For example, the version of the device whose hardware information is collected is vmotion whereas the version of the device, into which the license file is imported, is a universal version.

Countermeasure: If the version of the device whose hardware information is collected is not an expected version, install the expected version and re-collect hardware information. Therefore, go through the SNC server change process. If the version of the device whose hardware information is collected is an expected version, uninstall the current version, install the correct version, and import the license file.

4. The hardware information is changed during hardware information collection and license file importing.

Countermeasure: For a common version, this fault occurs when the main board, hard disk, or NIC is changed. In this case, reapply a license in the scene of host change and re-collect hardware information.

For the vmotion version, this fault occurs when the OS is re-installed (regardless of whether the OS of the physical machine or virtual machine is installed). In this case, reapply a license in the scene of host change and re-collect hardware information.