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Ruijie Cloud

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[Ruijie Cloud] Hand over The Project

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Post time 2020-10-15 21:57:29 | Show all posts |Read mode
Salam and hello,

I want to hand over a project in my cloud acc to last user. But the system keep popup the message "The network can be handed over. It's is managd by sub account". Before this, i'd shared this project (read + write, permanant) to same last user by function "shared with" - and mybe this is reason i cant handover .

We dont found any button or option to removed the shared project/network in app. I should just create sub acc because the created user can be delete at anytime. But sad, i found this after i used  'shared with' option.

Anyone can help?
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Post time 2020-10-16 10:01:16 | Show all posts

How to cancel sharing network

Dear sir,

You can cancel the sharing network here


best regards



cancelsharing.png
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Post time 2020-10-16 18:04:57 | Show all posts
Hi,sir

You mean your sub-account has been deleted, and the network has already given it to the sub-account,right?

Kind regards
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 Author| Post time 2020-10-16 19:05:58 | Show all posts
Screenshot_20201016-184838_Ruijie Cloud.jpg Screenshot_20201016-184907_Ruijie Cloud.jpg Screenshot_20201016-184914_Ruijie Cloud.jpg Screenshot_20201016-184937_Ruijie Cloud.jpg I
'd try the apps. But i still cant manage to delete 1 more shared user. (I wonder, where/when this user been created? its system do? auto?)


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 Author| Post time 2020-10-16 22:07:08 | Show all posts
wengyuying replied at 2020-10-16 18:04
Hi,sir

You mean your sub-account has been deleted, and the network has already given it to the sub- ...

not yet....but that is thing i want to do. Cloud keep say '....managed by other sub acc". I log with apps, and found the user - Remote Assistant_User_AS (Read Only).  I dont think this user can manage the network.
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Post time 2020-10-19 17:25:28 | Show all posts
Hi,sir

Can I know that your problem still exists? If yes,you can contact us by rita.The link:www.ruijienetworks.com/rita

Kind regards,
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