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[Ruijie Cloud] XS-S1920 Switch cannot reflect on cloud after change IP Address

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Post time 2021-6-9 21:31:15 | Show all posts |Read mode
Hi All

Recently I setup a new XS-S1920 switch, it's initially using DHCP and reflcet in ruijie cloud.

Then, I changed it to fixed IP Address and reload the system, the ip is successfully established, but ruijie cloud cannot reflect the change and showed the device offline.

Does any can help?

Thanks


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Post time 2021-6-10 09:42:07 | Show all posts
Hello, sir
Please check if configure DNS, if not, please configure DNS to 8.8.8.8.
Kind regards
Sunny
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 Author| Post time 2021-6-10 13:10:47 From the mobile phone | Show all posts
Tried but no luck. I also try to configure cwmp based on the ruijie cloud quick guide. is it necessary to unbind the device and reconnect again?
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 Author| Post time 2021-6-10 13:13:48 From the mobile phone | Show all posts
can configure other DNS up?
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 Author| Post time 2021-6-10 13:14:29 From the mobile phone | Show all posts
can configure other DNS IP?
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Post time 2021-6-10 16:14:53 | Show all posts
better use 8.8.8.8.
can you ping 8.8.8.8 and cloud.ruijienetworks.com?
please input command "show cwmp config" "show cwmp stats"
and show me the result.
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 Author| Post time 2021-6-10 19:29:19 | Show all posts
dongling replied at 2021-6-10 16:14
better use 8.8.8.8.
can you ping 8.8.8.8 and cloud.ruijienetworks.com?
please input command "show cw ...

Failed. How to set the gateway? using command ip route 0.0.0.0 0.0.0.0 x.x.x.x is not work

ip route 0.0.0.0 0.0.0.0 10.x.x.1
                            ^
% Invalid input detected at '^' marker.

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Post time 2021-6-11 09:12:24 | Show all posts
Please try this:
Ruijie>enable
Ruijie#configure terminal
Ruijie(config)#ip route 0.0.0.0 0.0.0.0 192.168.x.x
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 Author| Post time 2021-6-11 10:17:59 From the mobile phone | Show all posts
tried but return above error. is that any GUI can change the gateway option?
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 Author| Post time 2021-6-11 20:46:34 | Show all posts
Edited by ty.principal@peck.edu.hk at 2021-6-11 20:56

Not Work

Not Work
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