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[Ruijie Cloud] Ruijie Cloud Alarm Setting and describes

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1. Alarm List
By default, Alarm List displays the uncleared alarms. You can select alrm type, level and cleared status to filter alarms. Alarm List supports the search based on AP serial number, alarm type, alarm source (network/device), and alarm generation time.
You can configure thresholds in Alarm Settings.
The following describes the conditions for generating alarms.
Type
Condition
Description
Device goes offline
An AP goes offline.
The AP is disconnected from the   Cloud Service, or the AP is powered off.
Device goes online and offline   continually
The online/offline change times   of an AP exceeds the default threshold within two hours.
The connection between the AP   and the system is unstable or the AP has a firmware or hardware fault.
All devices are offline
All APs in a network go   offline.
N/A
High channel usage on AP
The RF channel utilization   exceeds 80%.
RF channel utilization is high   and interference is strong. It is recommended to change the channel.
System usage(CPU/memory usage) above   threshold
The CPU or memory usage of AP/switch/gateway   exceeds the threshold.

For AP, the default threshold   for CPU usage is 85% and for memory usage is 85%.
For switch, the default   threshold for CPU usage is 50% and for memory usage is 65%.
For gateway, the default   threshold for CPU usage is 50% and for memory usage is 65%.
Custom values are not supported.

Switch RLDP
A loop occurs on the switch.
N/A
Abnormal network access on gateway
The gateway port fails to ping   the specified domain or IP for several times.
When the Ping test failed for the   specified times, the alarm is sent. The times and domain/IP address can be   configured manually.
High packet loss rate on gateway
The packet loss rate of gateway   exceeds the threshold.
When the packet loss rate   exceeds the specified percentage of threshold for several times in 5 minutes,   the alarm is sent. The times and threshold can be configured manually.
Uplink rate above threshold on gateway
The uplink rate exceeds the specified   percentage of threshold for several times.
When the uplink rate exceeds   the specified percentage of threshold for several times, the alarm is sent.   The threshold, times and percentage can be configured manually.
Downlink rate above threshold on gateway
The downlink rate exceeds the specified   percentage of threshold for several times.
When the downlink rate exceeds   the specified percentage of threshold for several times, the alarm is sent.   The threshold, times and percentage can be configured manually.
SIM card traffic exceeds limit
SIM card traffic exceeds a   default threshold.
Only MTFi devices   support this alarm.
GPS signal is not found
GPS signal is not found.
Only MTFi devices support this   alarm.
CPU usage is high
CPU usage exceeds a default   threshold.
Only MTFi devices support this   alarm.
Memory usage is high
Memory   usage exceeds a default threshold.
Only MTFi devices support this   alarm.
Disk space usage is high
Disk space usage exceeds a   default threshold.
Only MTFi devices support this   alarm.
Flash usage is high
Flash usage exceeds a default   threshold.
Only MTFi devices support this   alarm.
CPU temperature is high
CPU temperature exceeds a   default threshold.
Only MTFi devices support this   alarm.

2. Ignore Alarm
Select the alarm you want to ignore in the Alarm List, and click Ignore Alarm.

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