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What should I do if I fail to create the captive portal? Reply
What should I do if I fail to create the captive portal?
580 0 2022-1-24 14:02:42
a)  Try to create a new network group and a portal template.
b)  Check whether the image for creating the template meets the following requirements.
              1)  Logo picture
                      Maximum Resolution: 750px by 300px
                      Maximum Size: 1.5M
              2)  Background Image
                      Maximum Resolution: 1440px by 1080px
                      Maximum Size: 1.5M
              3)  Welcome Message Image
                      Maximum Resolution: 1024px by 768px
                      Maximum Size: 1.5M
c) If the problem is still unsolvable, you may start a Live Chat with our Support Engineer for assistance: RuijieSupport

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