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【EG cloud authentication】What should I do if EG can not show the portal template? Reply
【EG cloud authentication】What should I do if EG can not show the portal template?
748 0 2022-1-24 17:29:09
a)  If the version is not the latest one, you need to upgrade it to the latest version.
b)  Check whether the feature is enabled on EG.
c)  Check whether the related configurations are correct on Ruijie Cloud.
d)  Confirm the synchronization time on Ruijie Cloud.
d)  If the problem is still unsolvable, you may start a Live Chat with our Support Engineer for assistance: Ruijie Support

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