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Example: email A only receive the alarm email for project a, email B only receive the alarm email for project b. a) Add contact information 1)Enter ”Contact” page to add Contact List.  2)Enter Name, Email, Mobile and Description and click Save.  3)Add a Contact Group  4)Add the contact list to contact group.   b)Alarm setting 1)Enter Alarm setting page > select network > enable “Email Alarm”  2)Add Contact Group List   |
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Hello Sir, In this case I have the issue cloud not send the message alarm to the email. before it working normally ,But now it stop send the message. could you please advice on this. Thanks. |
Chanary HUL replied at 2023-3-4 10:32 Hi sir please try the following steps firstly: 1. Confirm whether the active mail is in the spam mailbox 2. Confirm whether the mailbox has a blacklist for the Ruijie 3. Please make sure all settings are correct and didn't changed Best regards Wayne |
GTAC-Wayne replied at 2023-3-4 20:32 Hello Sir, Could you please share the link how to configure these step to me. Thanks. |
Chanary HUL replied at 2023-3-10 10:16 please check again, whether it work now, sorry that there was some issue of the email alarm function, now it should work. |
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