details with poe activation for mikrotik equipment

good afternoon, I have a detail with a piece of equipment that I bought... the equipment is a switch model RG-NBS3200-48GT4XS-P, it tells me that it is a PoE 802.3af/at switch, but when I connect a mikrotik or ubnt equipment, this It does not turn on, I already checked the configuration and there is no way to activate it manually, so I do not know if it is compatible, I would like to know if they are compatible, and if so, how do I activate or power the equipment through its switch...


Thanks a lot

Dear Sir
RG-NBS3200-48GT4XS-P support POE (802.3 af) and POE+(802.3at),standard poe and poe+

output power per switch: 370W

Maximum output power per port: 30W

You can check whether the protocol of other devices is the standard POE power supply protocol



If not, it is recommended that you turn on non-standard in the web interface of the switch










best regards



Sam

GTAC-Sam replied at 2022-6-14 14:43
Dear Sir
RG-NBS3200-48GT4XS-P support POE (802.3 af) and POE+(802.3at),standard poe and poe+

the detail, that yesterday I already did it like this, I put non standard and neither the mikrotik nor the ubnt turned on, and the truth is I don't know what else to do to do the tests..

pedro ramirez replied at 2022-6-14 20:27
the detail, that yesterday I already did it like this, I put non standard and neither the mikrotik ...

Hello, did you solve this issue?
I experienced same problem today and didn't know what to do.

Pudiste resolver tu problema? Me paso lo mismo y no supe que hacer 😔

Crescenciano Alvarado replied at 2023-7-18 15:49
Hello, did you solve this issue?
I experienced same problem today and didn't know what to do.

Dear sir

May I know your switch model and what is the device model that is powered by the switch? Could you help do the replacement tests whether it is the powered device issue or the switch issue?

If it is the switch issue, could you help also show me the poe settings page of the switch to further confirm this issue?


Best regards
Jenny