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Master Account Setup Reply

Chris Ash

Level 1

Master Account Setup
2015 5 2022-7-14 08:42:46
Original
Hi,
I have a few questions about setting up the MSP portal within Ruijie cloud.
  • Firstly, are we able to use SSO and have it federated with Microsoft Office365 to save creating sub accounts for all our staff?
  • If not, then are you able to change my admin username from chris.ash@tbtcnorthernnsw.com.au to extapps@entouragetechnology.com.au please and retain the same password, or set me a new one?
  • I have this morning tried to setup a new account with extapps@entouragetechnology.com.au but we do not get the welcome email

  • Can you please confirm if we have existing projects setup that are not sitting in a project group, is it possible to move the project into a group somehow?

Thank you
Ruijie Cloud

Cloud
0 2022-7-14 12:58:57 View all replies
I have this morning tried to setup a new account with
extapps@entouragetechnology.com.au but we do not get the welcome email


---Please share following information to us, so that we can acitve the account for you



Can you please confirm if we have existing projects setup that are not sitting in a project group, is it possible to move the project into a group somehow?


---Please refer to the following guide to do it.

https://community.ruijienetworks.com/forum.php?mod=viewthread&tid=3821&extra=page%3D1


0 2022-7-14 13:55:11 View all replies
GTAC-Daisy replied at 2022-7-14 12:58
I have this morning tried to setup a new account with
extapps@entouragetechnology.com.au but we do  ...

Details as requested anyway

Chris Ash
1300011266
Entourage Technology Pty Ltd

0 2022-7-15 05:59:39 View all replies
GTAC-Daisy replied at 2022-7-14 12:58
I have this morning tried to setup a new account with
extapps@entouragetechnology.com.au but we do  ...

This guide to hand over networks does not allow you to move them to a project group folder within the same tenant which is what I am asking???

0 2022-7-18 10:03:04 View all replies
Chris Ash replied at 2022-7-14 13:55
Details as requested anyway

Chris Ash

Actived


0 2022-7-18 10:06:12 View all replies
Chris Ash replied at 2022-7-15 05:59
This guide to hand over networks does not allow you to move them to a project group folder within  ...

Sorry don't support it. Only can handover to another tenant.

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