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Reyee Network Switches firmware Update Reply

User 66536

Level 1

Reyee Network Switches firmware Update
3568 3 2022-9-20 00:20:28
Original
Good day,
After updating all my clients network switches to the latest firmware ESW_1.0(1)B1P20,Release(09201814) I noticed that the fans on the switches run continuously . I'm almost sure it didn't do that on the older software. My question, is this normal and intended with the new firmware?

Thank you
RG-ES218GC-P

Firmware Switch
0 2022-9-20 09:58:45 Solved View all replies
Edited by Patrick at 2022-9-20 10:06

Dear Sir/Madam,
As confirmed with our R&D that it is normal that our fan always work in the latest version.
The new fan has a higher speed, better heat dissipation and longer life than the original fan. Although the sound is louder, this is normal. Please don't worry, it will not affect the use of the device.



Sorry for the inconvenience.
Best regards,
Patrick

0 2022-9-21 14:10:48 View all replies
Patrick replied at 2022-9-20 09:58
Dear Sir/Madam,
As confirmed with our R&D that it is normal that our fan always work in the latest v ...

Hi Patrick,
Thank you for confirming.

0 2022-9-21 14:27:28 View all replies
unknown unknown replied at 2022-9-21 14:10
Hi Patrick,
Thank you for confirming.

You are welcome
Have a good day!

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