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EW1800GX-PRO Lan port not respond Reply
EW1800GX-PRO Lan port not respond
608 5 2022-9-22 20:29:02
EW1800GX-PRO Lan port not respond.  No blue light show.  

Ruijie Cloud

Router Cloud
4 2022-9-23 13:37:19 View all replies
Dear sir,

Did  you try to replace a cable for the testing? All LAN port no response?

GTAC-Daisy replied at 2022-9-23 13:37
Dear sir,

Did  you try to replace a cable for the testing? All LAN port no response?

yes it tried to replace the cable but still not work.  All Lan port 1-4 not response.
unknown unknown replied at 2022-9-23 16:39
yes it tried to replace the cable but still not work.  All Lan port 1-4 not response.

If using same cable to connect other device, can it be up?
GTAC-Daisy replied at 2022-9-23 19:43
If using same cable to connect other device, can it be up?

yes i use the same cable with my other 1800 is working fine.
unknown unknown replied at 2022-9-23 21:16
yes i use the same cable with my other 1800 is working fine.

If so, please create hardware case on our case portal
https://caseportal.ruijienetworks.com/

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