Hi it is possible to downgrade from the latest firmware
best regards |
Sorry, It cannot rollback after upgrade to P20. |
彭超5 replied at 2022-10-20 19:14 thank you for answer . but i need a solution for that . . i use the switch at home the fan is to loud. kind regards |
unknown unknown replied at 2022-10-20 19:41 Sorry for the trouble, we have reported this problem to the R&D, and we are looking for a solution. |
Peng replied at 2022-10-21 11:38 Hi Peng Is this still a issue or can i controll the fan speed now? |
Rasmus replied at 2023-1-25 16:13 Hi, I will confirm with R&D. I'll update to you if it have conclusion. best regards |
Rasmus replied at 2023-1-25 16:13dear sir May I know your device SN and Hardware Version? |
Peng replied at 2023-1-29 11:12 Hi Peng it happens on this model: RG-ES218GC-P - when updating from box firmware. it happens on all of them. |
Rasmus replied at 2023-1-30 17:10 dear sir How many devices have problems? Where is the device located? Is the ambient temperature high? We will have a new version soon, this version supports downgrade, can be reduced to the original version, but need us to operate, please contact us through rita then, we will downgrade it. RITA (Ruijie Intelligent Technical Assistant) (udesk.cn) |
Peng replied at 2023-1-30 18:28 Hi Peng We have this issue on all the ones we sold that have been upgraded in there firmware (dont know what firmware version cause this issue) some is in a server rack some is on the inside of the roof where there were 10 minus degrees over the winter, still the fan was running on 100? Why not just give us the abilty to control the fan speed? |
replied at 2023-7-15 12:44 Any update on this model. |
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