Forgot password?
 Register now

Welcome to use this form to feedback your problems with Ruijie Community

The category of your feedback

Your Feedback

Your Email address (optional):

What can I do if the Web of the AP cannot be accessed? Reply

GTAC-Sophia

Level 4

Ruijie Staff

What can I do if the Web of the AP cannot be accessed?
1256 0 2022-10-25 18:18:04
Original
(1) Check whether the IP address of the AP can be pinged from the computer. If not, check whether the IP address of the computer is in the same network segment as the AP.
(2) On the PC, open the CMD window and enter telnet AP IP 80 (using telnet to test the connectivity of port 80). In addition, run the show tcp connect command on the AP to check that port 80 of the https process is listening properly.
(3) If the ping succeeds, the web interface cannot be accessed.Get a different browser. Google Chrome is recommended.
(4) If ping fails,Web service of the device may be disabled. To enable the web service of the device, perform the following steps:
1)11.x supports web management. It is recommended to use the latest version, which can be downloaded from the official website of Ruijie
2) Log in to the device through telnet or console to enable the AP web function
Ruijie#configure terminal----> Enter the global configuration mode
Ruijie(config)#enable service web-server ----> Enable the web service
Ruijie(config)#end
Ruijie#wr ----> Save the configuration
(5) If the web interface still cannot be accessed, the PC terminal may be faulty. You are advised to try another terminal.
AP-820-L(V3)

Troubleshooting Wireless
There are no replies.
Releated Posts
Product Model

Share this topic to

Cancel

This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.

More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.

©2000-2023 Ruijie Networks Co,Ltd