Not seeing clients in cloud
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Hi I have just created my first project with my first EW1200 wireless router. When I log on to the router I can see the clients, but not when I look on the cloud. I there something I need to set on the router to show this info? |
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Just for interest sake I can see the clients on the mobile app when looking under the project but not on the web UI |
Arjun van der Willik replied at 2022-10-28 04:29 Dear Arjun van der Willik， Did you check whether the EW1200 have been in latest firmware？ https://www.ruijienetworks.com/support/documents/slide_76655 And could you help show me your issue with picture? |
GTAC-Daisy replied at 2022-10-28 10:03 Yes Firmware is up to date as inicated in images, I am running behind Mikrotik Nat incase this might be a problem, but I doubt it as the android ap is working and getting its info from the cloud server. Also the webCLI and tunnels and telnet etc are working, and I can see the associated clients in the CLI so the NAT shouldn't be a problem.  |
Arjun van der Willik replied at 2022-10-28 15:11  |
Arjun van der Willik replied at 2022-10-28 15:11  |
Arjun van der Willik replied at 2022-10-28 15:19Please help share me your network through private contact on community or contact with us on Rita Live for protect your network security. http://www.ruijienetworks.com/rita |
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