Forgot password?
 Register now

Welcome to use this form to feedback your problems with Ruijie Community

The Category of your Feedback

Your Feedback

Your Email Adress(optional)

Products

Official
【Activity 】Leave you Feedback of Reyee New Solution and get FREE all-in-one Router! Reply
【Activity 】Leave you Feedback of Reyee New Solution and get FREE all-in-one Router!
2307 20 2022-11-15 17:09:34

A good solution really changes our daily life, so do the ACN (Auto-configured Network Solution) and the BYOD (Bring Your Own Device Solution).
Still have no idea about these two solutions? Here are the introductions:
2022 Reyee Auto configured Network Solution - YouTube
What’s an Ideal Office Network Like? - YouTube

How do you think of the New Office Network Solution?
So, please don't hesitate to share your ideas, a free all-in-one Router is waiting for you!

You can choose one of the topics to share your ideas:
(1) Your using experience or suggestion to the new features of Solution?
(2) Which features you like most?
(3) Any other features you want to realize in the next solution?
(4) Your experience or suggestion to the new workshop?
(5) Share your on-site photos or and topology?
we will reward 2 lucky guys for the RG-EG105GW(T) and 3 persons for the RG-ES206GC-P.

* Once the staff verified your reply, we will contact you by the email you left when you created the account. Please pay close attention to your email inbox after you submit the answer.

Other

Activities ACN Solution BYOD Solution Other
4 2022-11-17 11:26:29 View all replies
Hello everyone, this is Leo Sun, product manager of New BYOD Solution from Reyee. Your every feedback or suggestions is precious to us. Looking forward to your reply. thank you!

Leo Sun replied at 2022-11-17 11:26
Hello everyone, this is Leo Sun, product manager of New BYOD Solution from Reyee. Your every feedbac ...

Hello...
(1) Your usage experience or suggestions for new features of the Solution?

#Experience using menus and settings from Ruijie, it really makes it easier for me to do configurations quickly
#Hope there is a new feature to display weekly, monthly and yearly periodic data for unique connected users (same mac address). Currently there is only daily data to view the user's unique connected devices, while weekly and monthly data are calculated differently from daily data. Currently the data charged displays an accumulated calculation of how many users are connected (login and logout) in 1 period which is different from daily data. For example, I have a client that only has 10 devices. So the maximum connected device is 10. But in weekly data, in 1 day it can exceed 10 devices, can be 15 connections, can be 20 connections and even more. It gets ambiguous. It should still not exceed the maximum data of connected devices with the same mac address.

(2) What feature do you like the most?
SON

(3) What other features would you like to implement in your next solution?
Connection solution between branch offices without using Public IP

(4) Your experience or suggestion for new workshop?
#Use of User Authentication Solutions to be added again.
#Perform daily, weekly, monthly, yearly Mac Address calculations/statistics

(5) Share a photo or topology at your place?


Achmad Hizam Achmad Hizam replied at 2022-11-18 06:03
Hello...
(1) Your usage experience or suggestions for new features of the Solution?

Hello Achmad, this is Leo. Thanks for your suggestions about the user management, let me discuss with our RnD team to provide better user monitoring experience.

On the other hand, may I know which model of "Rumah" is in your topology?

Have you got more profit due to provide user authentication service to customers?
Leo Sun replied at 2022-11-18 10:17
Hello Achmad, this is Leo. Thanks for your suggestions about the user management, let me discuss w ...

Rumah using ES205GC-P.
The profit of authentication is about security system.
Leo Sun replied at 2022-11-17 11:26
Hello everyone, this is Leo Sun, product manager of New BYOD Solution from Reyee. Your every feedbac ...

Try our most exciting games fachai9 slots to win a variety of prizes and rewards while having fun.

1 2022-11-18 09:07:21 View all replies
So far I had just purchased 2 RAP2260(G) for my own use at home. The setup was really easy and fast.

With the new mesh function supported, it makes setup easier by not having to run additional wiring. The setup of the mesh was also very easy and so far had been very stable.
The best thing I like is how easy it is to config the network, and setting up the mesh. Also that it is possible to eWeb into the individual devices even when the gateway is from third party.
One possible improvement could be enabling the change of device IP address via the app instead of having the eWeb into the individual device to do it.
Below is my network topology


Soon, the rest of my network will be slowly changed to have a full suite of Reyee device.  

Wee Keat Ng replied at 2022-11-18 09:07
So far I had just purchased 2 RAP2260(G) for my own use at home. The setup was really easy and fast. ...

Hello Wee Keat Ng, this is Leo, it seems Reyee Mesh makes you happy.

for the requirement, maybe you can try to change the IP address for each device via APP as below picture. Please find the "IP MGNT" function in APP and try it.



0 2022-11-24 11:12:34 View all replies
Hi all customers,
Many of you may meet the same issues as below:
1. CCTV / Wi-Fi / IP Phone / Computer , many different devices and services
, need to configure multi-VLANs;
2. Want to setup a good network for customer , but DHCP / VLAN configuration is too complex;
3. No idea how many VLANs in my network, and how it works
?
4. When network issue occurs, don't know what happens and how to fix it.



Hope this Auto-configured Network (ACN) solution can help you!

4 2022-11-29 08:14:46 View all replies
1)sugget make more easy for add new device after creat project ,after creat new project,in future,if me want add new device,got sone difficult
2)son
3)can setup vpn from apps
4)vlan solution
5)<img alt="bssjt20221129_080720.png">

Zi xing Tee replied at 2022-11-29 08:14
1)sugget make more easy for add new device after creat project ,after creat new project,in future,if ...

Hello Sir,

Really thanks for your participation. Could you mind upload the picture in the 5th item once again? it seems fail. Thank you for your kindly cooperation.
admin replied at 2022-11-29 09:24
Hello Sir,

Really thanks for your participation. Could you mind upload the picture in the 5th ite ...

<img alt="bssjt20221129_080720.png">

admin replied at 2022-11-29 09:24
Hello Sir,

Really thanks for your participation. Could you mind upload the picture in the 5th ite ...



Zi xing Tee replied at 2022-11-29 08:14
1)sugget make more easy for add new device after creat project ,after creat new project,in future,if ...

Hi Tee,
Glad to hear your feedback.
Thanks for your suggestion here!
I have some information would like to share with you about your concerns:
First upgrade your APP to latest version: 5.9.9
1. If you want to add the new device on APP.
You can do like this :
Tool Kit ->  Add Device


2. Set up VPN from APP:


3. Add more VLAN, you can try Network Planning:



Thanks a lot!
1 2022-11-29 18:28:40 View all replies
Edited by unknown unknown at 2022-11-29 18:36

The one click setup is awesome. With being cloud managed it makes the system perfect for when you travel and there is connection issues that user error mostly pops up. Data usage per user would be an advantage as per speed usage on that aswell. A seperate lockout to torrent sites in the firewall would be a great help for office too on all hardwareText

unknown unknown replied at 2022-11-29 18:28
The one click setup is awesome. With being cloud managed it makes the system perfect for when you tr ...

So proud that you are using Ruijie Cloud a lot! And with so many different projects deployed. So glad that you give positive feedback to us.
0 2022-11-29 18:31:53 View all replies
Have only used wall & ceiling mounted APs and as well as the socket box mounted APs with 4 lan ports. Would really like to know more about the mesh features on the devices.

0 2022-11-29 18:34:54 View all replies
thank you ruijie, the feature i like most is mesh wifi, it make me easier to manage my routers.

1 2022-11-29 18:42:07 View all replies
Hi,

I have just started using your products, I really love the simplicity of setting up devices, I will be looking to expand in the future. The switches, ap's and  wireless bridges are great in my line of work (security installations). It would be great to be notified via the app when a device goes offline without having to manually check. I also have a little delay in the App when connecting to wireless bridges, hopefully just a firmware upgrade. Next I want to try out the VPN routers and their features. Thanks again.

Dimos  Antonopoulos  replied at 2022-11-29 18:42
Hi,

I have just started using your products, I really love the simplicity of setting up devices, I  ...

Hi Dimos,
Really appreciate that you are like these products and cloud features. I am so glad to hear you said it easy and be good at your work. I hope in the future, you can give us more feedback about VPN routers also.
0 2022-12-1 03:02:19 View all replies
hi all
the most usefull feature for me is the cloud management 🥰🥰🥰

Share this topic to

Cancel

This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.

More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.

©2000-2023 Ruijie Networks Co,Ltd