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Phone won't download multimedia messages Reply

Andrew Kappa

Level 1

Phone won't download multimedia messages
1387 1 2022-12-1 04:55:21
Original
Hello, I have installed the Reyee RG-E5 mesh system and my phone doesn't download about half of my group chat text messages (I need to disconnect from wifi and manually download).  I have 750+ mbs wired speed and the Samsung Galaxy s22 ultra, didn't have this issue until I installed this mesh system (everything else is great on it).
RG-EW1200

Wireless Router Mesh Wi-Fi Wi-Fi 6 Troubleshooting
0 2022-12-1 11:14:46 View all replies
Dear Andrew Kappa


You mean your wired speed is normal, the issue only happens when you connected to the E5 wifi right? May I know the device firmware version and could you help use wifi moho tool to check the wifi signal strength and whether there is channel interference.

https://moho.ruijienetworks.com/static/homepager/en/index.htm




Best regards

Jenny

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