Forgot password?
 Register now

Welcome to use this form to feedback your problems with Ruijie Community

The category of your feedback

Your Feedback

Your Email address (optional):

Official
Case — A Card Fails to Be Identified Reply

admin

Level 4

Case — A Card Fails to Be Identified
6111 2 2017-5-3 15:51:58
Original
Case — A Card Fails to Be Identified.

0 2017-5-3 15:52:41 View all replies
[Fault Background]
The 78E uses a single engine and one EB card and the EB card cannot be identified. After a console cable is inserted into the card, the card is always restarted. After the console cable is inserted into the engine and the show version detail command is executed, it is found that the version is S7800E_RGOS 11.0(1)B2 (M00532809022014).
Ruijie#show version  detail
System description      : Ruijie High-density IPv6 100G Core Routing Switch(S7805E) By Ruijie Networks
System start time       : 2014-12-28 10:58:48
System uptime           : 0:00:51:20
System hardware version : 1.00
System software version : S7800E_RGOS 11.0(1)B2
System patch number     : NA
System software number  : M00532809022014
System serial number    : G1HL524000127
System boot version     : 1.2.7.ef4d454(140722)
System core version     : 2.6.32.dcfcf416d758ea
System cpu partition    : 2-3
Module information:
  Slot M1 : M7800E-CM
    Hardware version    : 1.00
    System start time   : 2014-12-28 10:58:48
    Boot version        : 1.2.7.ef4d454(140722)
    Software version    : S7800E_RGOS 11.0(1)B2
    Software number     : M00532809022014
    Serial number       : G1HL524000127

[Handling Procedure]
1. Copy the following card program file and main program file to a USB flash drive:
Card program: main_ca-octeon-lc_RGOS11.0(3)B1_01241813.bin. Rename it main_ca-octeon-lc.bin.
Main program: S7800E_RGOS11.0(3)B1_CM_01241814_install.bin

***********************Perform the following operations on the CM engine*****************************
2. Remove the EB card and upgrade the device to 11.0(3)B1. The steps are as follows:
Step 1: Run dir usb0:/ to check that the two files are in the USB flash drive and the file size is correct.

Step 2: Run the upgrade usb0:S7800E_RGOS11.0(3)B1_CM_01241814_install.bin command to upgrade the device:
Ruijie#upgrade usb0:S7800E_RGOS11.0(3)B1_CM_01241814_install.bin
Ruijie#Ready for release /mnt/usb0/ca-octeon-cm.bin
*Dec 28 11:57:23: %7: Decompress to /mnt/usb0/ca-octeon-cm.bin
*Dec 28 11:57:24: %7: Release completed 10%
*Dec 28 11:57:24: %7: Release completed 20%
*Dec 28 11:57:25: %7: Release completed 30%
*Dec 28 11:57:25: %7: Release completed 40%
*Dec 28 11:57:26: %7: Release completed 50%
*Dec 28 11:57:26: %7: Release completed 60%
*Dec 28 11:57:27: %7: Release completed 70%
*Dec 28 11:57:27: %7: Release completed 80%
*Dec 28 11:57:28: %7: Release completed 90%
*Dec 28 11:57:28: %7: Release completed 100%
*Dec 28 11:58:00: %7: [Slot M1]:Upgrade processing is 10%
*Dec 28 11:58:21: %7: [Slot M1]:Upgrade processing is 60%
*Dec 28 12:00:23: %7: [Slot M1]:Upgrade processing is 90%
*Dec 28 12:00:25: %7: [Slot M1]:
*Dec 28 12:00:25: %7: Upgrade info [OK]
*Dec 28 12:00:25: %7:   Kernel version[2.6.32.dcfcf416d758ea->2.6.32.4fbb9cc8be12f6]
*Dec 28 12:00:25: %7:   Rootfsversion[1.0.0.09da5efa->1.0.0.5e842dee]
*Dec 28 12:00:25: %7: [Slot M1]:Reload system to take effect!
*Dec 28 12:00:28: %7: [Slot M1]:Upgrade processing is 100%
*Dec 28 12:00:29: %7: %PKG_MGMT:auto-syncconfig synchronization, Please wait for a moment....
*Dec 28 12:00:29: %7: [Slot M1]
*Dec 28 12:00:29: %7:   device_name: ca-octeon-cm
*Dec 28 12:00:30: %7:   status:      SUCCESS
Step 3: Run the show upgrade status command to check whether all cards except the EB card are upgraded successfully.

Step 4: After confirming that the upgrade is successful, restart the device:
S7805E#reload
Reload system?(y/N)y

Step 5: After restart, insert the EB card and check whether the EB card can be automatically synchronized. If yes, restart the device and check that the card is upgraded successfully. If no, proceed with the following steps.

Step 6: Upgrade the EB card.
Copy the upgrade package to the tmp directory of the main supervisor module.
(Note: Ensure that the card program is renamed main_ca-octeon-lc.bin. Otherwise, the file cannot be copied successfully.)
•            Run the run-system-shell command in global configuration mode to enter the shell screen.
•            Restart the tftp process:
cd /mnt/usb0
pkill recover_server
uboot-tftp-srv          //Restart the tftp process.
ps -e | grep tftp   //Check whether the tftp process is normal.
An example of the preceding commands is as follows:
Ruijie#run-system-shell
~ #cd /mnt/usb0
/mnt/usb0 # pkill recover_server
/mnt/usb0 # uboot-tftp-srv
killall: upgrade_inotify_path: no process killed
killall: in.tftpd: no process killed
/mnt/usb0 # sh: turning off NDELAY mode
/mnt/usb0 # ps -e | grep tftp
1864 ?        00:00:00 tftp_tipc_serve
3837 ?        00:00:00 in.tftpd

**************************Perform the following operations on the EB card*****************************
Step 7: Erase the original bin file in the EB card (format the card). The operations are as follows:
1) Insert the console port into the EB card and insert the card into the device.
A. Press Ctrl+C to enter the uboot state.
====== BootLoaderMenu("Ctrl+Z" to upper level) ======
       TOP menu items.
  ************************************************
      0. Tftp utilities.
       1. XModem utilities.
        2. Run main.
       3. SetMac utilities.
        4. Scattered utilities.
  ************************************************
           Press a key to run the command:

B. Enter 4 (that is, select 4. Scattered utilities)
====== BootLoaderMenu("Ctrl+Z" to upper level) ======
       Scattered utilities.
   ************************************************
      0. Show the bootloader version.
     1. Reload system.
      2. Set baudrate.
      3. Advanced settings.
   ************************************************
   Press a key to run the command:

C. Enter 3 (that is, select 3. Advanced settings).
====== BootLoaderMenu("Ctrl+Z" to upper level) ======
       Advanced settings.
***********************************************
        0. Set isolatecpus.
        1. Set Fast boot.
        2. Set Support Shell.
        3. Open/Close debug switch.
        4. Format flash filesystem.
        5. Set default environment.
************************************************
   Press a key to run the command:

D. Enter 4 (that is, select 4. Format flash filesystem) to format the file system of the EB card.
2. After formatting the file system of the EB card, remove and then insert the EB card, and wait one minute.
If multiple number signs (####) are displayed, the upgrade is successful. Enter y when a prompt requesting you to enter y or n.

**************************Perform the following operations on the engine*****************************
Step 8: After the EB card is upgraded successfully, power off and then restart the device, and run the show version detail command to check whether the version is correct.
Note: If a firewall card fails to be identified or the one-click upgrade is unsuccessful, the card program package cannot be used for upgrade. In this case, use the firewall card upgrade package of a relevant version for the upgrade.
If the uboot of the card is earlier than version 1.2.9, the uboot of the card needs to be upgraded. The procedure is as follows:
1. Connect the EB card to a serial cable and upgrade the uboot of the EB card over the XMODEM protocol as follows:
Step 1: Restart the EB card, press Ctrl+C during startup to enter the uboot screen:
====== BootLoader Menu("Ctrl+Z" to upper level) ======
    TOP menu items.
************************************************
      0. Tftp utilities.
      1. XModem utilities.
      2. Run main.
      3. SetMac utilities.
      4. Scattered utilities.
************************************************
     Press a key to run the command:

Step 2: Enter 1 (that is, select 1. XModem utilities)
====== BootLoader Menu("Ctrl+Z" to upper level) ======
      XModem utilities.
************************************************
      0. Upgrade bootloader.
      1. Upgrade kernel and rootfs by install package.
      2. Upgrade the entire device by distribute package.
  ************************************************
Press a key to run the command:

Step 3: Enter 0 (that is, select 0. Upgrade bootloader). Then, choose Transmission > Send Xmodem on the SecureCRT, and select the uboot file for the upgrade.

Step 4: Enter y when a prompt requesting you to enter y or n.

0 2019-10-17 13:43:55 View all replies
Step 3: Enter 0 (that is, select 0. Upgrade bootloader). Then, choose Transmission > Send Xmodem on the SecureCRT, and select the uboot file for the upgrade.
Plese send me thí uboot file.
Tks Bro

Releated Posts
Product Model

Share this topic to

Cancel

This site contains user submitted content, comments and opinions and is for informational purposes only. Ruijie may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Ruijie can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ruijie disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Ruijie Community Terms of Use.

More ways to get help: Visit Support Videos, call us via Service Hotline, Facebook or Live Chat.

©2000-2023 Ruijie Networks Co,Ltd